Connection Issues? VyprVPN Cycles Protocols Automatically to Keep You Up and Running

We recently updated the VyprVPN app to include a valuable new feature which works behind the scenes to troubleshoot any connection issues you may have. When you have a connection issue, our Automatic Troubleshooting feature identifies the issue and automatically cycles through protocols to find one that successfully works for you given your connection conditions. This feature is intended to save you from pesky connection issues and eliminates the need to manually click “reconnect” or reach out for troubleshooting – saving you time and hassle and keeping VyprVPN up and running so you’re protected at all times.

How Does It Work?

When a connection fails, Automatic Troubleshooting cycles through VyprVPN protocols automatically to find another option and keep you connected. VyprVPN offers several protocol options, including our proprietary ChameleonTM protocol which defeats VPN blocking to effectively bypass censorship in restrictive locations around the world. Learn more about our protocol offerings here.

How Does It Benefit You?

Automatic Troubleshooting means the app does the work for you! The feature takes the guesswork out of network-related issues, and proactively takes action to keep VyprVPN up and running at all times. Automatic Troubleshooting is particularly helpful in China, where connecting can be more of a challenge. The feature will cycle through protocols including Chameleon, which defeats VPN blocking, allowing users and China to connect successfully. For all users it means you won’t have to take time trying to figure out the issue or contacting support, and can instead spend your time enjoying a private, free and open Internet. 

The Specifics

Automatic Troubleshooting is available on Android, Mac and Windows, for both VyprVPN and VyprVPN Premium accounts. Don’t have an account yet? Get VyprVPN now!

Tucker Stern

Tucker is the Director of Product at Golden Frog. His primary focuses are developing new features, overseeing the customer feedback program and creating the roadmap for our portfolio of products. He is passionate about Internet security, Cloud adoption and device integrations.

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